Responsible Play

SportsHub was founded with the idea of providing a safe and secure environment for fantasy sports players to participate in the games they love. We have an unwavering commitment to provide a fun, fair, and protective experience to all of our users. We also recognize that there are circumstances where some players may need some assistance to ensure they are participating in a responsible and safe manner. Please utilize the information and tools below to ensure you have all the support you need to maintain a responsible, safe, and enjoyable fantasy sports gaming experience.

Self-Exclusion

Need to call a timeout? If at any point you feel that you are spending too much time or money on SportsHub, you can place limitations on your account. You may establish limitations on your account by logging in and accessing the Self-Exclusion option in your Account Settings.

In the event that you opt to utilize Self-Exclusion to prevent further play on our websites or are excluded by SportsHub for any reason, any entry fees from paid fantasy contests entered before the exclusion event that have not yet concluded will be returned, and you are not eligible to win prizes from such contests.

Self-Limitation

SportsHub also provides tools that help you manage your play responsibly, including setting alerts or limitations on the number of contests you can play or the amount you can deposit. Options include daily, weekly, or monthly limitations. Manage or establish limits on your own account.

Need More Help?

If you have any questions or concerns about your own ability to participate in SportsHub fantasy sports contests, or of that of a friend or family member, consider reaching out to the National Center for Responsible Gaming (NCRG) or the National Council for Problem Gambling (NCPG)

Both organizations are dedicated to advocating and providing support for individuals who may be problem gamers. You can contact SportsHub customer support for more details, or use the 24 Hour Confidential National Helpline Number at: 1-800-522-4700. Residents of New York can dial 1-877-846-7369 for additional assistance provided by the NCPG.

Deposit Limits

In accordance with legal requirements, SportsHub limits monthly deposits in certain states unless a request for an exception has been approved. Residents of Massachusetts and Maryland may not deposit more than $1,000 in any calendar month. Residents and users physically located in Tennessee may not deposit more than $2,500 in any calendar month.

To be granted an increase to your monthly deposit limit (in applicable states), you must first submit a request to the SportsHub Customer Support team. You will be asked to provide information and supporting documentation that allows SportsHub to evaluate your financial health (including income and asset information). All requests are reviewed on an individual basis, and increases are subject to state requirements and SportsHub’s discretion.

Request an increase to your monthly deposit limit.

Concerned About a Family Member?

If you are concerned about a family member’s spending habits and ability to enjoy using SportsHub responsibly, you may have the option of enforcing limitations on his/her play. In order to determine whether you have the legal right to impose limits on another person’s play, you will be required to provide proof of the following: 1) You are jointly obligated on the credit or debit card associated with the SportsHub user’s account; 2) the SportsHub user is one of your legal dependents; 3) there is a court order requiring the SportsHub user to pay unmet child support obligations, and 4) any additional proof or documentation indicating there is a legally binding relationship between yourself and the SportsHub user you are requesting to enforce limitations upon.

Contact Customer Support for more details.

Parental Controls

Sportshub verifies all user accounts for age and eligibility. If minors under the age of 18 have access to your computer and/or personal information, you may want to consider installing parental control software to restrict access to online gaming and other age-restricted websites, such as NetNanny or CyberSitter.

If you believe a minor is playing on SportsHub, please contact Customer Support